Privacy Policy — Baker Splash
Effective Date: May 12, 2026
Welcome to Baker Splash. Your privacy matters to us, and we are committed to protecting the personal information you share with us while using our website, products, and services.
This Privacy Policy explains how Baker Splash collects, uses, stores, and protects your information when you visit our website or make purchases from us.
1. Who We Are
Baker Splash is a registered Nigerian business operating both online and physically from:
Shop SC17, Karu Market, Abuja, Nigeria
We specialize in baking tools, baking ingredients, cake decorating supplies, packaging materials, and related baking products.
For any privacy-related concerns, you may contact us at:
- Email: support@bakersplash.store
- Phone: 09135548700
2. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing information
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and usage data
Account Information
If you create an account with us, we may store:
- Username
- Password (encrypted)
- Saved addresses
- Wishlist or cart data
Marketing Information
If you subscribe to our newsletter or promotions, we may collect:
- Email address
- Marketing preferences
- Engagement data from emails
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Communicate order updates
- Improve our website and services
- Send newsletters, promotions, and product updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
4. Payments
We currently accept:
- Bank transfers
- In-store card payments
Baker Splash does not store your card or banking details directly on our website.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep you logged in
- Save cart information
- Remember preferences
- Analyze website traffic
- Improve website functionality
You may disable cookies through your browser settings, though some website features may not function properly.
We may also use third-party services such as:
- Google Analytics
- MailPoet
- WooCommerce-related plugins
These services may collect limited usage information in accordance with their own privacy policies.
6. Comments & Reviews
When visitors leave comments or product reviews on our website, we collect the information shown in the forms, including IP address and browser details to help detect spam and abuse.
Public reviews may display your name and profile information if provided.
7. Email Marketing & Promotional Messages
If you subscribe to our newsletter or provide your contact details during checkout, we may send:
- Promotions
- Product updates
- Restock notifications
- Baking tips and announcements
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
8. Sharing of Information
We do not sell or rent your personal information.
We may share limited information with:
- Delivery riders and transport companies
- Website hosting providers
- Email marketing services
- Analytics providers
- Legal authorities where required by law
Information shared is limited to what is necessary to complete services or comply with legal obligations.
9. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Maintain business records
- Resolve disputes
- Meet legal and tax obligations
Customer account information may remain stored until deletion is requested.
10. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account or information
- Unsubscribe from marketing communications
To make any request, contact:
support@bakersplash.store
11. Product Safety & Expiry Information
Some products sold by Baker Splash are edible or perishable and may include expiry dates.
Customers are advised to:
- Check product details before use
- Properly store baking ingredients
- Follow usage instructions where applicable
Baker Splash is not responsible for misuse, improper storage, or use after expiry dates.
12. Security
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
13. Children’s Privacy
Our website and services are intended for individuals aged 18 and above.
We do not knowingly collect personal information from minors.
14. Changes to This Policy
We may update this Privacy Policy occasionally to reflect operational, legal, or technical changes.
Updated versions will be posted on this page with the revised effective date.