Terms & Conditions

Terms & Conditions — Baker Splash

Effective Date: May 12, 2026

By accessing or using Baker Splash, you agree to the following Terms & Conditions.

1. General

Baker Splash provides baking supplies, baking ingredients, tools, packaging materials, and related products through our website and physical store.

We reserve the right to modify, suspend, or discontinue any product or service without prior notice.

2. Eligibility

You must be at least 18 years old to place orders on our website.

By using this website, you confirm that the information you provide is accurate and complete.

3. Orders & Acceptance

All orders are subject to:

  • Product availability
  • Order verification
  • Payment confirmation

We reserve the right to:

  • Decline suspicious orders
  • Cancel orders affected by pricing or inventory errors
  • Limit quantities purchased

4. Pricing

Prices displayed on our website are listed in Nigerian Naira (₦).

Prices may change without prior notice.

While we strive for accuracy, Baker Splash reserves the right to correct pricing errors at any time.

5. Payments

Accepted payment methods include:

  • Bank transfer
  • In-store card payment

Orders may remain pending until payment is confirmed.

Cash on delivery is currently unavailable.

6. Shipping & Delivery

We offer:

  • Dispatch delivery within Abuja
  • Nationwide delivery through transport and waybill services
  • In-store pickup

Delivery timelines may vary due to:

  • Traffic conditions
  • Weather
  • Transport company delays
  • Public holidays
  • Operational issues beyond our control

Baker Splash is not liable for delays caused by third-party logistics providers.

Risk transfers to the customer once items are handed over to delivery or transport providers.

7. Returns & Refunds

Refunds may be approved only under eligible conditions.

Non-Returnable Items

For hygiene, safety, and quality reasons, the following cannot be returned or refunded:

  • Opened items
  • Unsealed edible products
  • Measured powdered products
  • Flour
  • Sugar
  • Butter
  • Dairy products
  • Perishable goods
  • Any item not in its original sealed packaging

Eligible Returns

Customers must:

  • Contact us promptly after receiving the order
  • Provide proof of purchase
  • Return products unused and in original condition

Approved refunds may take several business days to process.

Refund & Return Policy

Eligible Refund Situations

Refunds or replacements may be considered if:

  • Wrong items were delivered
  • Products arrived damaged
  • Items were missing from an order

Requests must be made within a reasonable timeframe after delivery.

Non-Refundable Situations

We do not offer refunds for:

  • Change of mind
  • Opened consumables
  • Improper storage after delivery
  • Products used contrary to instructions
  • Delays caused by transport companies

Shipping Policy

Abuja Deliveries

Orders within Abuja are delivered via dispatch riders.

Delivery times may vary depending on:

  • Distance
  • Weather
  • Traffic
  • Rider availability

Nationwide Deliveries

Nationwide orders are sent through transport and waybill services.

Customers may be required to:

  • Pick up from transport terminals
  • Cover additional waybill fees where applicable

Baker Splash is not responsible for delays caused by transport companies after dispatch.

Pickup Orders

Customers may pick up orders from:

Shop SC17, Karu Market, Abuja

Customers will be notified when orders are ready for pickup.

Cookie Policy

Baker Splash uses cookies to:

  • Improve website performance
  • Save user preferences
  • Enable account login functionality
  • Analyze visitor activity
  • Support marketing and email services

By continuing to use our website, you consent to the use of cookies.

You may disable cookies in your browser settings at any time.

Disclaimer

Product Representation

We aim to display products, packaging, colors, and descriptions as accurately as possible.

However:

  • Actual colors may vary depending on device screens
  • Packaging may change from manufacturers without notice
  • Product appearance may differ slightly from images

Usage Disclaimer

Customers are responsible for:

  • Proper handling of baking ingredients and tools
  • Checking expiry dates
  • Following storage instructions

Baker Splash shall not be liable for damages resulting from:

  • Misuse of products
  • Allergic reactions
  • Improper storage
  • Failure to follow instructions

Limitation of Liability

To the fullest extent permitted by law, Baker Splash shall not be liable for:

  • Indirect losses
  • Delayed deliveries
  • Business interruptions
  • Third-party logistics failures
  • Website downtime or technical interruptions

Use of our website and products is at the customer’s own discretion and risk.

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